Last updated: July 21, 2026
1. Introduction
Nawiri Experts Limited ("we", "us", or "our") is committed to protecting the personal information of all users of the Nawiri Experts portal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our platform.
2. Information We Collect
We may collect the following categories of information:
- Identity data — full name, employee ID, and job title.
- Contact data — email address and phone number.
- Account credentials — hashed passwords and session tokens (plaintext passwords are never stored).
- Usage data — pages visited, actions performed, and timestamps for audit and security purposes.
- Device & technical data — IP address, browser type, and operating system collected automatically when you use the platform.
3. How We Use Your Information
- To authenticate your identity and provide secure access to the portal.
- To manage user accounts, roles, and permissions.
- To monitor system performance, detect anomalies, and investigate security incidents.
- To comply with legal, regulatory, and audit obligations.
- To send important operational notifications (e.g. password expiry alerts).
4. Data Sharing
We do not sell, rent, or trade your personal data. We may share data with:
- Service providers — third-party tools that support our infrastructure (e.g. email delivery via Resend), bound by confidentiality agreements.
- Authorised internal personnel — only staff with a legitimate business need may access your data.
- Regulatory authorities — when required by law or lawful court order.
5. Data Retention
We retain personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. Deactivated accounts are retained for audit purposes for a minimum of seven (7) years.
6. Security
We implement industry-standard security measures including encrypted storage of passwords, HTTPS-enforced connections, role-based access controls, and activity logging. Despite these measures, no system is completely secure; you are responsible for maintaining the confidentiality of your login credentials.
7. Your Rights
Depending on applicable law, you may have the right to access, correct, or request deletion of your personal data. Please direct all such requests to careers@nawiriexperts.com.
8. Cookies
This portal uses session cookies necessary for authentication and security. No third-party advertising or tracking cookies are used.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via an in-portal notification. Continued use of the portal after changes constitutes acceptance of the revised policy.
10. Contact Us
For privacy-related queries, contact us at:
Nawiri Experts Limited
Email: careers@nawiriexperts.com
Nairobi, Kenya